Error 403 Forbidden – 3CX version 15 – Trunk error on inbound

We’ve been running 3CX code 15 for a while now and recently ran into an interesting bug/issue with the code especially if you’re upgrading from a previous version. Basically in the previous codes, you are able to configure multiple inbound rules for any one DID because that’s part of the route failure protection. For instance […]

To Simplicity and Beyond – Cohesity from the trenches – Part 7

2017 is shaping up to be a defining year for Cohesity. So far, they have succeeded in presenting a complete solution for all Copy Data Management, whether it be for backups (local and remote), disaster recovery, archiving, cloud, and Business Continuity. A client recently asked me to make a power point about Cohesity and when […]

How to Tackle VR Filmmaking and What We Learned After Shooting Our First 360° Video

“A crowd of people cannot accomplish what a community can,” said actor Joseph Gordon-Levitt earlier this month at the CES AT&T Developer Summit in Las Vegas. The event brought together developers, innovators, and artists for a week of collaboration, competition, entertainment, and networking. My film was featured as part of AT&T’s Entertainment Project – a […]

Avaya’s Bankruptcy is Structural and Akin to Nortel’s Death Spiral

Is it a stretch to say that Avaya may be heading down the same spiral of death as Nortel? Maybe so. However, there are similarities between these two vendors that are alarming and should serve as a precaution to clients. Let’s go back in time to 1999, when Bay Networks and Nortel led the way. […]

COHESITY FROM THE TRENCHES – part 6 – Full Throttle

We pushed the Cohesity system to the limits in the past two months in two different scenarios: the first was backing up a large litigation support environment that had in excess of 160TB of storage and 400 million plus small image files and in the second scenario we activated a business continuity service for one […]

Business Continuity as a Service – Part 2

As the activity around Business Continuity increased all last week at CrossRealms especially with existing and new clients, we realized that we needed at least four levels of Business Continuity, starting with simple backup all the way to sub 1 hour recovery point/time objective. In addition, we decided that from an engineering perspective, we needed to […]

Business Continuity as a Service: For what you own and for your cloud – Part 1

For the past few months, I’ve been having sidebar discussions with C-level executives around Business Continuity and whether it should/shouldn’t incorporate resources in the cloud. Traditionally, we’ve been programmed to build backup, disaster recovery, and business continuity plans for all resources that we own; and we assumed that cloud providers would do the same as […]

Back to Splunk – Gartner’s Visionary Leader for 2016

Five years ago, Splunk was all the rage, especially when it comes to monitoring the health and security of large environments. We started deploying Splunk at CrossRealms in systems we deemed an ideal fit like large banking call centers, as well as systems that had little in common but were completely dependent on one another […]