Globitel, in partnership with CrossRealms and 3CX, has announced the release of SpeechLog Analytics – an innovative web-based tool for call center workforce optimization. With the ability to record and play calls, as well as manage the system through administrative, reporting, maintenance, and querying features; the application provides a streamlined and more comprehensive onboarding process.
As you may know, Avaya is going through bankruptcy leaving great uncertainty for their business as well yours. In this video, Crossrealms consultant, Bill Weber, discusses the best alternatives to Avaya.
George Street Photo and Video discusses the 3CX work done by CrossRealms
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