Monitoring

CrossRealms provides multiple state-of-the-art monitoring systems to assist our clients in managing their infrastructure and application servers. The CrossRealms difference is in the inclusion of our consulting arm which can initiate and complete the repairs without client intervention.

Maintenance

Software patches
Virus protection and updates
Malware protection and updates
Firewall rules
Driver updates (hardware and software)
Operating system updates

Proactive Support

Log Audit
Log Parsing
Baseline and metric analysis
Queues monitoring and analysis (memory, hard drives, IOs, network etc.)
Backup and recovery

Reporting

Health across all monitored systems
Baseline reporting
Usage and Trending
Outage Case reporting

Highlighted Services

Routing, switching, physical server, virtualized systems and applications
Traffic analysis on the wire to help identify endemic problems
SLA & individual reports including log parsing for accurate analysis on the state of any one system
Infrastructure and application level thresholds & alerting
Application specific custom scripts